How do I create an account at Casino da Póvoa?

To register: 1) Visit the Casino da Póvoa website or open the app, 2) Click 'Sign Up' or 'Register', 3) Enter your email, create a password, and provide personal details (name, date of birth, address), 4) Verify your email through the confirmation link sent to your inbox. Registration takes about 2 minutes. You must be 18+ (or the legal age in your jurisdiction).

What documents are needed for KYC verification at Casino da Póvoa?

Casino da Póvoa requires identity verification (KYC) before your first withdrawal. You need: 1) A government-issued photo ID (passport, driving license, or national ID card), 2) Proof of address dated within the last 3 months (utility bill, bank statement, or tax document). Some cases may require a selfie holding your ID. Verification typically completes within 24-48 hours.

I forgot my password. How do I recover it?

Click 'Forgot Password' on the Casino da Póvoa login page and enter your registered email address. You will receive a password reset link within minutes. Click the link and create a new password (minimum 8 characters, including uppercase, lowercase, and a number). If you do not receive the email, check your spam folder or contact support via live chat.